Ticket Policies
BOX OFFICE CONTACT INFORMATION
Tickets to Chance performances may be purchased online at www.ChanceTheater.com, or over the phone by calling the Box Office at (888) 455-4212.
DISCOUNTS & GROUP SALES
Visit our Discount Offers page for more details.
WAIT-LIST POLICY
For sold-out performances, we offer an in-person wait-list on the day of the show. To be on the wait-list, you must come to the theater in person on the day of the performance you wish to attend. Please note that the wait-list is first-come, first-served. Will Call opens thirty minutes before showtime, and names are added to the wait-list in order of arrival. We strongly recommend having cash handy as it will expedite the process. Wait-list spots cannot be reserved over the phone or for future performance dates.
ADA SEATING / DISABLED SERVICES
Accessible seating is available in both theaters. Special seating arrangements must be made in advance of the performance date. Notify the Chance Theater box office at (888) 455-4212 or by sending an email to [email protected].
Accessible restrooms are located in the lobby.
OTHER POLICIES
We do not mail paper tickets. Tickets are valid only for the date and performance issued. Tickets should not be purchased from anyone other than an authorized ticketing agent.
By entering the theater or place of performance, the ticket holder expressly agrees that:
- There is a service fee for tickets for online or phone sales.
- We do not issue refunds for unused tickets. Non-subscriber tickets may be exchanged with a minimum of 72 hours notice for a per ticket exchange fee.
- Babes in arms and children under the age of four are not permitted. However, children under the age of 4 are admitted for FREE to our relaxed performances, so long as they are accompanied by an adult and not sitting in a seat by themselves. If you have a question about whether a show is age-appropriate, please contact the Box Office at (888) 455-4212 .
- Pets are not allowed, with the exception of service animals.
